Utilization as a tool
Having an optimized ‘Customers Per Staff ratio’, is an important factor to level service on all your stores. It leads to consistency in service level, better financial results in peak times, and better cost effective planning at the macro level
Handicap
Based on management definition, real cases videos are automatically recorded. Demonstrating service patterns (Ex: the technique products are being presented) and incidents (Ex: non-serviced customer). The videos are automatically labeled and saved on a training library
Tasking
Tasking module allows instant tasking between management and on-ground managers. The module is straight forward, intuitive and user-friendly
